Shipping policy

Delivery of the products will be effected in the manner described on this website. i.e. Items purchased online will (subject to availability) be dispatched by courier as soon as practicable after receiving your order (and usually within three (3) business days). 

Risk of damage to, or loss of the Goods, passes to the Client on Delivery, and the Client must ensure the Goods are inspected on Delivery. 

We undertake to comply with the terms of our Shipping Policy in relation to ensuring delivery in a timely matter. 

If the Client requests Buy Timber Flooring Online to leave Goods at an unattended location then such Goods shall be left at the Clients sole risk. 

You acknowledge that we are not liable for any losses or damages suffered directly or indirectly by you as a consequence of any delay in dispatch or delivery. 

Delivery time frame: 7 days Metro, 14 days country.  Future dates are acceptable if we are notified.  All deliveries are performed during normal business hours Monday to Friday, excluding Public Holidays. 

Collection from the warehouse is available 2-4 days after order confirmation. 

The client must take delivery by receipt or collection of the Goods whenever they are tendered for delivery. In the event that the Client is unable to take delivery of the Goods as arranged then Buy Timber Flooring Online shall be entitled to charge a reasonable free for re-delivery and/or storage.